Terms and Conditions
General and Booking Conditions - Suites School15
Welcome to Suites School15 ! We are happy to have you stay with us and want to make sure that your experience is as pleasant as possible. To achieve this, we kindly ask you to read and understand the following terms and conditions. By making a booking with us, you agree to these terms and conditions.
1. Reservations
- Reservations can be made online, by phone or email.
- Once the reservation is confirmed, you will receive an email with your booking confirmation.
This confirmation serves as proof of your reservation.
2. Payment
- Payment must be made upon arrival or in advance, depending on the arrangements made.
- Payments can be made via payment request or bank transfer.
- If paid in advance, you will receive an invoice for your payment.
3. Cancellation and Changes
- Up to 7 days before arrival: Cancellations up to 7 days before the arrival date are free of charge.
- Between 7 and 3 days before arrival: In case of cancellation within this period, 50% of the total amount will be charged.
- Less than 3 days before arrival or no-show: In case of cancellation within 3 days or in case of no-show, the full amount of the reservation will be charged.
- We recommend that you take out travel insurance to cover unforeseen circumstances.
4. Arrival and Departure
- Arrival time: Your Suite will be available from 3:00 PM.
- Departure time: We ask that you vacate the Suite by 11:00 am on the day of departure, so that we have enough time to prepare it for new guests.
- If you wish to arrive later, please inform us in advance. We will try to help you check in.
5. Conduct and Responsibility
- We ask all guests to treat our accommodations and other guests with respect. Additional charges may be applied for nuisance or damage to property.
- Smoking is not allowed in the Suites.
- Dogs are welcome.
6. Facilities and Services
- Suites School15 offers a variety of facilities, including free Wi-Fi, common areas and (if agreed) a breakfast service.
- We reserve the right to temporarily suspend certain services or facilities for maintenance or other necessary work.
7. Privacy and Data Protection
- Your privacy is important to us. We process your personal data exclusively for the processing of your reservation and the improvement of our services. For more information about how we process your data, please consult our privacy statement.
8. Damage and Loss
- Guests are responsible for any loss or damage to Suites School15 property caused during their stay. Any costs for damage or loss will be charged.
9. Cancellation by Suites School15
- In the rare event that we are forced to cancel a reservation (for example due to force majeure, maintenance or other unforeseen circumstances), we will inform you as soon as possible. We will offer a full refund or help you find alternative accommodation.
10. Applicable Law and Disputes
- These terms and conditions are subject to Dutch law. Disputes will be submitted to the competent court in the Netherlands.
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Contact information
For questions or additional information, please contact us at:
E-mail: info@school15.nl
Phone: 06-12258484
We wish you a pleasant stay at Suites School15 and hope to welcome you soon!